New customers get 3% cashback (shoppers who have never had an account with Woolworths before) and existing customers get 1% cashback (shoppers who already have an account with Woolworths, or have had an account in the past). Please note: cashback will be paid on final transaction amount after all discounts have been applied and cashback will not be awarded on gift vouchers, Financial Services or Service Plans and for purchases that are not processed or that are processed and subsequently reversed if due to users' fraudulent activity or customer product returns. Cashback will not be paid for the following brands: Fred Perry, Superdry, Coast, Oasis, Modalu, Mic and Fiorelli.