New customers get the following cashback - 1.25% on electrical, interiors, lifestyle, 2.5% on footwear, ladieswear, lingerie, 0.5% on purchases when a discount code is used. Please note: cashback is paid excluding VAT and P&P on the final transaction amount after all discounts have been applied. Cashback is only paid for new customers on their first order and will not be paid on catalogue requests.